Travelers’ desk

Questions about a report, a correction to the map, or an operator behaving differently at the border than our published inspection says – write to contact@casinoborder.com. Corrections jump the queue: if our map is wrong somewhere, we want the coordinates.

Press & partnership papers

Media enquiries, data requests and operator proposals go to contact@casinoborder.com. Operators should know before writing: commercial arrangements never reach the checkpoint, and any proposal contingent on a score will be returned unstamped.

Disputes at another border

We cannot force an operator’s exit desk to move – only they control your balance – but every dispute report gets logged against that operator’s reliability station, and a pattern triggers an immediate re-inspection. Send dates, screenshots and ticket numbers to the travelers’ desk. Your report may not rescue your own crossing, but it redraws the map for everyone behind you.

The company behind the checkpoint

Casino Border is operated by OMD AS · Registered address: Torstein Rafgård, Frøyas gate 15, Postboks 1165 Sentrum, 0107 Oslo, Norway. Post reaches us there; email clears customs much faster.

Response times

Travelers’ mail is answered within two business days, press mail within one. If gambling has become a problem, do not wait in any queue – call 1-800-GAMBLER straight away.